POLICIES
PLEASE READ THOROUGHLY.
1a. SESSION FEE. Due at the time of booking in order to secure your date.
Portraits: Session fee must be paid at the time of booking. You are able to split your session fee into two payments (with your signed contract received no later than 72 hours after booking and balance no later than two weeks prior to your session date), or your appointment is subject to cancellation. No date is secured without signed contract and full payment.
Payments accepted via PayPal or Square. Once the session fee is paid, no additional client can be booked for that time, as a result 30% of your session fee is non-refundable. In the event your balance is not received, your session is subject to cancellation minus 30% of the session fee. Session fees are valid for no more than 6 months from the date of purchase. Session fees that have not been redeemed after 6 months are no longer valid.
Corporate: Session fees include volume discounts. The volume discount included for one session may not be transferred to another date.
1b. ADDITIONAL PAYMENTS. If you have opted to secure a private location for your session, please note that if a reschedule is requested, refunds for rental fees cannot be guaranteed by the venue.
2. CANCELLATION AND RESCHEDULING. If you must cancel your session, please let me know as soon as possible so that we can reschedule to the next available date- within the same quarter your original session was booked. You are limited to one rescheduled date. If a second reschedule (or a date in different quarter) is requested, you will be invoiced a $250 rescheduling fee. Session fees are not transferrable from one calendar year to the next.
If a cancellation is requested 21 days (3 weeks) before your session, you will receive a 65% refund of your session fee. If a cancellation is requested 14 days (2 weeks) before your session, you will receive a 50% refund of your session fee. Cancellations that take place less than 48 hours before your session will result in a forfeiture of your session fee.
Please note: Your session may be subject to cancellation if your balance and/or session planning information are not received by the specified date(s). This is critical for proper planning; when they are not received in a timely manner, your session cannot be planned for effectively. Your session may also be subject to cancellation if it becomes evident that I am not the best fit for your project. In either event, you will receive a refund and a list of referrals for photographers who may be a better fit.
COVID-19 adjustment: If you or anyone in your household are feeling sick, please let me know as soon as possible. Your session will be cancelled and we can reschedule once everyone is feeling better.
3. INCLEMENT WEATHER. If there is inclement weather the day of your session, one of two things will happen: we will reschedule to the next available date OR a suitable indoor location will be arranged. This will be discussed roughly one week prior (as soon as the forecast is available) and the final decision will be made no sooner than 2 days (and no later than 24 hours) prior to your session.
4. TIME. Please arrive on time to your session dressed and ready to begin. There is a window of time allotted for your photo session that begins at your specified time so additional time for preparation will reduce the time we can spend taking photos.
5. PROOF GALLERIES. Your proof gallery will be shared within 48 hours after your photo session. Proof galleries are for viewing only. Sharing screenshots of your proof gallery is a copyright violation. For timely delivery of your final gallery, photo selections must be made within 3 to 5 days. Payment plans are available for orders of $500 or more.
Please note: Sessions are retouched in the order final selections are received (not in the order they are photographed) so a delay in receiving your selections will unfortunately mean a delay in receiving your final photos. In the rare event that no response is received after your proof gallery is sent, your photographer will make your final selections so that your project can be completed.
6. RETOUCHING. Your proof gallery will be lightly retouched (exposure/color correction, etc). Once your final selections are received, all ordered photos will be fully retouched. This includes any further lighting/color adjustments, skin smoothing, lint removal, etc- any adjustments that will result in a flattering final photo. Please note: DFinney Photography has a natural retouching style.
7. USAGE AND PHOTO CREDIT. Your images are for personal and/or professional use only (depending on the session booked). If you desire to use your images commercially (i.e. use in a direct for-profit manner- book cover, author bio, merchandise, etc), this will incur a licensing fee. Licensing fees are determined based on the manner in which the image(s) will be used. Unless otherwise stated, you grant permission to include your photos in DFinney Photography’s portfolio. If the request is made for your images not to be included in the portfolio, this will be honored and noted on your contract. Please credit DFinney Photography or Danielle Finney when sharing your images. When sharing on social media, please credit @dfinneyphoto.
Please email danielle@dfinneyphoto.co if you have any policy questions.